I've opened up MYOB this morning and have over 2,000 documents in my in tray - these documents are from existing bills/transactions that have been allocated into our system from 2018-2019.
No one has altered anything but they are all there ( the original purchase register is still in system just no attachements) - Our year is locked from 30/6/23 so not sure how this has occured?
is this any issue with MYOB
Hi coznjess,
Thanks for your post.
Regarding your concern about In Tray documents showing up from existing bill, I would recommend to clear cache, use a different device and have other users of the file who has access to In Tray to log in and see if same thing is happening to them.
Feel free to post again anytime if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen
