Forum Discussion

dafijian_'s avatar
dafijian_
Contributing User
3 years ago

MYOB Accountsright Payment Error

An Error occurs when customer payments are allocated in MYOB Accountsright 2022.9. Please refer attached. 
Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi dafijian_,

 

Thanks for reaching out. 

 

So that we can invesigate this error further, could you please click on the 'View error details' option on the error window and paste the message in your reply? 

  • dafijian_'s avatar
    dafijian_
    Contributing User
    3 years ago

    Below are additional details for the error occuring.

     

     

    • Sam_R's avatar
      Sam_R
      Former Staff
      3 years ago

      Hi dafijian_,

       

      Thank you for providing that.

       

      The error message advises that the Gain/Loss Account is not set. Could you please navigate to the Setup menu > Linked Accounts > Accounts & Banking Accounts and ensure the account is linked appropriately? 

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