Forum Discussion

NikkiAP's avatar
NikkiAP
Experienced Cover User
1 year ago

Microsoft is blocking MYOB emails accountright@apps.myob.com

After 2.5 hours on the phone with MYOB, being told the reason no-one had received any invoices was my issue, then my internet server issue, while being assured it works in the Philippines I can share...
emailing
MandMSS's avatar
MandMSS
Contributing User
1 year ago

I have also been having this issue with no help from MYOB except clear the cache or firewalls must be blocking emails or logos must be to large.

I would have no idea where to look for the answer to this problem or how to correct it.

It is disappointing that I am made to feel responsible for an issue that I didn't create or have any knowledge on how to fix.

Good money being spent but no value for your $.

NikkiAP's avatar
NikkiAP
Experienced Cover User
1 year ago

MandMSS if you have access to Microsoft Quarantine you can allow for 30 days - if you have IT have them whitelist the email address.

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