I applied a credit to an invoice. I now want to delete the invoice and credit the persons account.
I deleted the credit hoping this would return the credit however it didn't
How do I restore the credit and correctly deleted the invoice.
Hi PRSquire
Thanks for your post. The Help Article, Customer returns, credits and refunds, has detailed information on how to create and process customer credits.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Thanks for that Tracey.
Can I just reinstate the deleted credit without effecting anything else?
