Solved
Unable to apply a credit to an open order
Hi I have an overpaid invoice with a credit of $37,877.76 USD available, I'd like to apply this credit to an open order, however when I go the the returns/credits tab, this credit does not exist...
Just thought I'd provide an update on this issue, now fixed by MYOB. After seeking assistance from MYOB Community, live chat, support via myob.com/support , no one was able to resolve this issue. Please call MYOB support, I called twice, first time the support lady was unable to assist and hung up on me, second time I insisted they had to run a script on our data file, I referred them to this link which helped immensely.
