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Kez55's avatar
Kez55
10 days ago

Unable to Email invoices

Hi   we keep getting this message on any invoices that we are trying to send.  It only started today.  I have tried clearing the cache as per a reply to a simar problem 2 years ago, but it is still n...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
10 days ago

Hi Kez55,

 

Thank you for reaching out regarding the issue you're experiencing with emailing invoices. To assist you further, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They can check if your email address has been blacklisted and investigate the issue in more detail.

 

Regards,

Sai

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