Forum Discussion

EvelynCollis's avatar
6 months ago
Solved

Unable to emailing Invoices and Remittances

Hi MYOB, I am currently unable to email sales invoices & unable to email remittance advices through MYOB. Actually anyone within the company isn't able to, not just me.   Any help would be great  ...
  • Isaiah_C's avatar
    6 months ago

    Hi EvelynCollis,

     

    Sounds like you've run into the same issue a few others have had with emailing. We've actually got a post here that covers a fix which might sort you out: Remittance Advice - emails failing | MYOB Community.

     

    If you give that a go and it's still being stubborn, best bet is to jump on our live chat support through our virtual assistant, MOCA, or submit a case via MyAccount. They'll get you through to the team who can dig in and see what's going on for your setup.

     

    Regards,

    Sai