Unable to print invoice in a locked period

Exactly Jo, 

A workaround is just that, a work around.

What we need is a solution to be able to print from the invoice open on screen. Not changing it, just printing it.

I agree, the work around is not practical for the sales staff to access all these changes.

I totally agree with this post. If you are not an administrator you are notable to send copies of invoice or in my case follow up e-mails for overdue accounts. I have a lot of users that are restricted from certain aspects of MYOB and having to unlock the period is fraught with danger of transactions being altered or worse posted into a locked BAS period. This glitch has only surfaced on our system since a few updates have been processed.

please fix MYOB urgently

I found the solution to this very frustrating problem without having to open the locked period.

In the Sales Register, click Print/Email Invoices. Use the Advanced Filters window to select Sale Status, customer name or use the date filter.

Deselect Unprinted or Unsent Sales Only.

Click OK and in the next window select the sale and click Print.

Cheers, Julian

Thanks Julian for the work-around  this sort of helps but I use the e-mail to send overdue invoices direct to the customer from their account with a note to pay and to have to locat each individual invoice would be a chore instead of a couple of clicks.  hopefully MYOB will get the message to return the next version back to where we could e-mail or print whichever invoice we need to.

Totally agree, the 'workaround' is totally impractical for a large number of invoices.

The new update has made things worse!

Now I get a message that "Your payment preferences will be saved before your invoice is printed", then get bumped to the "you don't have access to transact in a closed financial year".

Some fix. I just want to be able to print the invoice while it's on my screen. 

Thank you so much for this information you have saved me a lot of angst.

Emma