Forum Discussion

julie1971's avatar
9 months ago

WHY does MYOB allow the processing of duplicate invoices?

Common sense would prevent any accounting system from allowing the processing (and therefore payment) of the same invoice more than once.

Why does MYOB premit this?

I can so no preferences in any of my settings to allow the checking for this 

 

It should not be permitted

  • Hi julie1971,

     

    Thanks for your post. You might want to use the preferences below to have more control over your invoice numbers. 

     

    • to prevent duplicate invoice numbers from being used (Setup > Preferences > SalesWarn for Duplicate...Numbers on Recorded Sales).

    This helpful article, Enter an Invoice, Quote, or Order, will give you more detailed information regarding invoices. Also, I would like to thank gavin12345 for providing the quick steps to resolve this.

     

    Feel free to reply if you need further help. I also recommend getting in touch through our online help center, MOCA, whenever you need immediate assistance.

     

    Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

     

    Kind regards,

    Shella

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi julie1971,

     

    Thanks for your post. You might want to use the preferences below to have more control over your invoice numbers. 

     

    • to prevent duplicate invoice numbers from being used (Setup > Preferences > SalesWarn for Duplicate...Numbers on Recorded Sales).

    This helpful article, Enter an Invoice, Quote, or Order, will give you more detailed information regarding invoices. Also, I would like to thank gavin12345 for providing the quick steps to resolve this.

     

    Feel free to reply if you need further help. I also recommend getting in touch through our online help center, MOCA, whenever you need immediate assistance.

     

    Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

     

    Kind regards,

    Shella