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Helen_01's avatar
Helen_01
Trusted Cover User
5 years ago

ARL 2020 - Payslips YTD entitlements accruals dont agree with MYOB entitlements cards

 I noticed that around the time I did the latest update, staff have been reporting payslip problems. For staff with RDO and Long service leave, the payslip does not match their report in MYOB. It a...
  • Helen_01's avatar
    Helen_01
    5 years ago

    Hi Tracey

    I have gone back to check and all payslips with accrued RDO's etc. have corrected themselves except one with LSL.

    For this staff-member, I have 88.50 hours available on the payslip (this number is correct) but  -63.50 hours on the card balance.

    So, I have 152 hours difference.

    How do I go about correcting the card balance without changing payslip.

    I cannot go back in history as this was a porting problem in Sept 2019 when I changed from Premier to ARL.

    Please advise.