Forum Discussion

Laura85's avatar
Laura85
Trusted Cover User
2 years ago

Card leave balance (correct) does not match to entitlement balance summary amounts

Hi there,   We seem to have fair bit of issues with our employee leave balances. We have an employee who's long service leave balance is only 8.5 hours in her card and this is correct, but the enti...
Laura85's avatar
Laura85
Trusted Cover User

I have ran that report and that is more out of whack than the summary!

Missing most balances that are on the Summary Report....

I'm running it for 1.4.2023 - 30.4.2023

Laura85's avatar
Laura85
Trusted Cover User
2 years ago

Hi there, I need this to be fixed! I just terminated an employee from the system after paying her final pay and now the payslip has incorrect balances on it! I can't send it to employee like that they will dispute it!

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Laura85, 

     

    Thanks for your response. 

     

    May I ask for screenshots of the reports that are inaccurate? Also, any screenshot to point out the issue would be much appreciated. 

     

    Cheers, 

    Genreve. 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Laura85. 

     

    Let us know if you still need assistance. Please feel free to continue where we left off if you are still experiencing the issue screenshots would be appreciated. 

     

    If you have any other concerns or questions feel free to include them in your next response.

     

    Cheers, 

    Genreve.