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M267's avatar
M267
11 months ago

Corrupt employee card file

Hi, I have 2 employee card files which need to be fixed please. From review of other posts, I believe they have become corrupt during yesterday’s payrun, when I added a new payroll category and saved to future transactions for these 2 employees.

  • The company file is stored online
  • Last 4 digits of the serial number are 9107
  • Company file ID is 2
  • If required, the employee card files ending in 4570 and 4601

I believe they can be fixed with running a script, so could a MYOB rep please run this for our file?

  • Shella_A's avatar
    Shella_A
    MYOB Staff
    11 months ago

    Hi M267, 

     

    Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

     

    We're pleased to let you know that we've successfully executed the script to address the issue you've encountered. Before attempting to update again, kindly log out and log back in. If you have any further questions or need additional assistance, feel free to ask.

     

    If my response has answered your question, please click on "Accept as Solution" to help other users find this information.

     

     

    Cheers,

    Shella

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