Forum Discussion

D_Jade's avatar
D_Jade
6 months ago

Employee's super fund membership number is not valid

I am trying to pay an employees superannuation through the "Pay Superannuation'   I get error message for employee: "You need to enter a valid employee membership number for this employee"   The ...
Super Pay
Whoknows's avatar
Whoknows
Contributing User
5 months ago

I am having the same issue and have tried both Super fund names and it is still the same...

What do we do now?   Help please

 

 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    5 months ago

    Hi Whoknows,

     

    If you still need assistance with this, please reach out to our live agent through our virtual assistant MOCA or submit a support case via MyAccount.

     

    Regards,

    Sai

     

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