Forum Discussion

D_Jade's avatar
D_Jade
Member
1 year ago

Employee's super fund membership number is not valid

I am trying to pay an employees superannuation through the "Pay Superannuation'   I get error message for employee: "You need to enter a valid employee membership number for this employee"   The ...
Super Pay
Whoknows's avatar
Whoknows
Contributing User
1 year ago

I am having the same issue and have tried both Super fund names and it is still the same...

What do we do now?   Help please

 

 

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi Whoknows,

 

If you still need assistance with this, please reach out to our live agent through our virtual assistant MOCA or submit a support case via MyAccount.

 

Regards,

Sai

 

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