ENTITLEMENTS BALANCE NOT CLEARING ON PAYMENT
I recently paid annual leave and the entitelement balance has not reduced. I have: Checked the the entitlement is set up correctly with the linked payment category Checked that the pay was made us...
Forum Discussion
Hi PeterLeonard
Thank you for your post.
Generally speaking, if an employee has accrued a value through an entitlement category you want to pay out that entitlement through the Linked Wages payroll category. This will reduce the entitlement for that employee.
There may be situations where you are not needing to actually pay them those entitlements but wish to reduce them. For that process, you want to process an adjustment pay to reduce the entitlement to be the desired amount. Our Help Article: Adjusting leave balances would be able to assist with that process.
Do let us know how you get on and if you require further assistance.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Shella_A
