Forum Discussion

Experienced Cover User

2 years ago

Error 100106 When reversing a payslip

I am in need of assistance , i have recently upgraded to 2024.4.1.5 and today i had to reverse a payslip , but it come up with error singletouchservicepayrollerror 100106 . Can anyone offer some ad...

Desktop

GDG

Contributing Cover User

2 years ago

We are trying to delete a payslip we just post in the run and also have never experienced this before. We also did the new update this morning. So assuming it is a problem with this.

Genreve_S
MYOB Moderator
2 years ago
Hi macfesto and GDG,

Thanks for clarifying the error message that shows up after reversing pay runs. Since there aren't any official reports of this issue, I recommend clearing your app's cache to see if that fixes it. If the error message still appears after that, please send us a copy of the diagnostic log.

Let us know if you require further help with this.

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

Thanks,
Genreve
- macfesto
  Experienced Cover User
  2 years ago
  Hi Genreve,
  
  I have tried clearing the cache.