Hi SuFish,
Thanks for your detailed post with screenshots. Is the employee terminated and then reinstated? This can occur if the employee is being reinstated after termination. To resolve this, we'll need to escalate and raise a DFR in your file. Please send me a private message with the following information:
Serial Number.
Company File ID.
The employee's name
The date of termination
The date of reinstatement
Expected leave balances for each Entitlement Accrual category for the employee
Looking forward to your response.
Regards,
Earl
Dear Earl, I just tried again and I can't private message you for some reason. Now it is saying I've sent too mahy private messages!!
I cannot get the info you need through private message.
I get an error message saying HTML format problems followed by you have sent too many private messages. Any ideas why this is happening? Is it a format thing? Your name seems to be highlighted as an error.
Very frustrating.
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