Forum Discussion

POW

Contributing Cover User

2 years ago

MYOB adding 38hrs to employee card base hourly standard pay

I use Tanda and import my time sheets into MYOB.

Mostly this works perfectly

Occasionally however MYOB adds 38hrs to an employee cards standard pay - base hourly.

The employee is paid their casual hours + the 38hrs that is randomly added when the transaction is recorded.

This is very frustrating.

Anyone else have this issue?

Tanda

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Doreen_P
MYOB Moderator
2 years ago
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Hi POW

Thanks for your post and Welcome to MYOB Community Forum.

Since you are using timesheets but when you process pay run, there is an additional 38hours added to your employees pay for their base hourly. To correct the situation, I highly suggest to remove the 38hours from the employee standard pay so that it will not be added when you process the next pay run. To do this, go to Card file > Cards List > Employee tab > Click the zoom arrow beside employee name > Payroll details > Standard pay > Remove the 38hours from the base hourly. After following the steps provided, kindly process a dummy pay run and check if the 38hours were still added. Please let me know how it goes.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Best regards,
Doreen
- POW
  Contributing Cover User
  2 years ago
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  Thanks for this suggestion, however it does not work. I do remove the 38hrs and randomly it gets added back. Not all of the time, just sometimes. Not all of the staff, just one or two randomly.
  - GWES
    Experienced Cover User
    2 years ago
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    Being sporadic, is it possible it only happens when something is edited within the employees card file?
    
    Personally, any time I edit anything within an employees card, the standard pay hours reverts from zero to the 'hours in weekly pay period' figure again. I manually change them to zero before closing out of an employees card every single time. We've overpaid staff tens of thousands because of this stupid setting. It's infuriating that we cannot set the hours in the 'weekly pay period' to zero, or that they change themselves every time we edit something within the card file. My solution was to set it to 1000 hours, that way it's extremely noticable when processing pays if someone has additional weekly hours automatically added and I have the opportunity to fix it before setting up the payment.

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I use Tanda and import my time sheets into MYOB.

Mostly this works perfectly

Occasionally however MYOB adds 38hrs to an employee cards standard pay - base hourly.

The employee is paid their casual hours + the 38hrs that is randomly added when the transaction is recorded.

This is very frustrating.

Anyone else have this issue?

","body@stringLength":"363","rawBody":"

I use Tanda and import my time sheets into MYOB.

Mostly this works perfectly

Occasionally however MYOB adds 38hrs to an employee cards standard pay - base hourly.

The employee is paid their casual hours + the 38hrs that is randomly added when the transaction is recorded.

This is very frustrating.

Anyone else have this issue?

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MYOB adding 38hrs to employee card base hourly standard pay","moderationData":{"__ref":"ModerationData:moderation_data:813007"},"body":"

Hi POW

Thanks for your post and Welcome to MYOB Community Forum.

Since you are using timesheets but when you process pay run, there is an additional 38hours added to your employees pay for their base hourly. To correct the situation, I highly suggest to remove the 38hours from the employee standard pay so that it will not be added when you process the next pay run. To do this, go to Card file > Cards List > Employee tab > Click the zoom arrow beside employee name > Payroll details > Standard pay > Remove the 38hours from the base hourly. After following the steps provided, kindly process a dummy pay run and check if the 38hours were still added. Please let me know how it goes.

If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.

Best regards,
Doreen

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Thanks for your post and Welcome to MYOB Community Forum.

If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.

Best regards,
Doreen

Thanks for this suggestion, however it does not work. I do remove the 38hrs and randomly it gets added back. Not all of the time, just sometimes. Not all of the staff, just one or two randomly.

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Thanks for this suggestion, however it does not work. I do remove the 38hrs and randomly it gets added back. Not all of the time, just sometimes. Not all of the staff, just one or two randomly.

Being sporadic, is it possible it only happens when something is edited within the employees card file?

Personally, any time I edit anything within an employees card, the standard pay hours reverts from zero to the 'hours in weekly pay period' figure again. I manually change them to zero before closing out of an employees card every single time. We've overpaid staff tens of thousands because of this stupid setting. It's infuriating that we cannot set the hours in the 'weekly pay period' to zero, or that they change themselves every time we edit something within the card file. My solution was to set it to 1000 hours, that way it's extremely noticable when processing pays if someone has additional weekly hours automatically added and I have the opportunity to fix it before setting up the payment.

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