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Teddy2015's avatar
Teddy2015
Contributing Cover User
1 year ago

MYOB is timing out on payroll processing... is there a problem behind the scenes... frustrated.. have started the program twice now with the same problem

MYOB is timing out on payroll processing... is there a problem behind the scenes... frustrated.. have started the program twice now with the same problem
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi Teddy2015

 

I hear you're hitting a timeout issue with MYOB during payroll processing. From what I've seen, this timeout usually happens when you're trying to access a saved pay run. A quick fix could be to try starting a new pay run instead. That usually gets things moving smoothly again. Give that a shot and let me know how it goes. If you need any more help or run into any other quirks, just give me a shout—I'm here to assist!

 

Best regards,

Doreen

  • Teddy2015's avatar
    Teddy2015
    Contributing Cover User
    1 year ago

    Payroll run is not saved..it's on 2 employees...and fails on Windows to stp...computer has been restarted twice..it has checked internet...

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