Forum Discussion

Teddy2015's avatar
Teddy2015
Contributing Cover User
1 year ago

MYOB is timing out on payroll processing... is there a problem behind the scenes... frustrated.. have started the program twice now with the same problem

MYOB is timing out on payroll processing... is there a problem behind the scenes... frustrated.. have started the program twice now with the same problem
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi Teddy2015

 

I hear you're hitting a timeout issue with MYOB during payroll processing. From what I've seen, this timeout usually happens when you're trying to access a saved pay run. A quick fix could be to try starting a new pay run instead. That usually gets things moving smoothly again. Give that a shot and let me know how it goes. If you need any more help or run into any other quirks, just give me a shout—I'm here to assist!

 

Best regards,

Doreen

Teddy2015's avatar
Teddy2015
Contributing Cover User
1 year ago

Payroll run is not saved..it's on 2 employees...and fails on Windows to stp...computer has been restarted twice..it has checked internet...

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.