MYOB Payroll Activity Report does not agree to ATO Payroll Reporting Centre
We are a small business with only 7 employees (2 being directors who I wish to do payment summaries the 'old fashion way"). I commenced STP about a month ago and all seemed to be reporting OK. I dont have any errors in the reports that I submitted.
HOWEVER, only 6 of the 7 employees appear on the ATO reporting centre and another 2 have incorrect Gross payments and Tax witheld amounts.
I do NOT have any ETP's for the year and have also processed a zero pay run for those employees affected with no joy. I have also updated to the v19.2.1
Thanks for your post, and Welcome to MYOB Community Forum.
If the accommodation will be deducted from the employee's pay, then it needs to be set up as a Deduction. Make sure to select the correct ATO Reporting Category. You may check The Help Article Assign ATO reporting categories for Single Touch Payroll reporting for further information. When setting up the deduction, please see The Help Article Deductions. If unsure which Linked Payable Account to choose and if you will need to create an invoice, we recommend speaking with your accountant or financial advisor.
Please let me know if further assistance is needed.
We have the same problem! I ran the ATO STP verification report last night and compared against MYOb and all good. All I've done today is update to the latest version and run todays payroll, and somehow the STP report is now LESS than it was last night and there is so much data missing!! I suspect something not quite right with the Compliance update!!
I have run our verification report and found the following;
All correct except two employees who were terminated this financial year but prior to commencing STP are not showing up on the ATO verification report. When I deduct their figures, everything else matches between MYOB and the ATO.
Do I need to remove their termination dates and do a zero $ pay run for the two employees to get their figures to the ATO?
Keep in mind, (which you have probably already realised), the ATO report splits out categories of payments. Gross on the ATO does not include allowances, lump sum payments, pAYG withholding, etc. They are all totaled seperately, whereas MYOB gross includes everything.
I have found the same thing. Have 7 employees, no terminated ones or anything. Went to the payroll processing centre & 3 of our employess have 0.00 under gross payments. There is a figure under the PAYG withholding though. They are all in the same payroll category & I've checked it & it has been assigned to gross payments for ATO reporting. Any ideas why their figures are missing? Am on hold with support, but not getting far.
Try running a $0 pay for the employees with missing amounts and see if it pushes their correct figures through. You may have to wait for your STP report to appear because of the heavy load on ATO servers today
Interesting turn, I've just checked the STP payrun summary report that was lodged today & all the figures are in there, including the missing ones, against the correct people. So it seems that maybe they have gone through correctly?
I don't know, I'm confused. Seems like a great idea, this STP, but maybe there's some ironing out to be done.
Looking for something else?
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We are a small business with only 7 employees (2 being directors who I wish to do payment summaries the 'old fashion way\"). I commenced STP about a month ago and all seemed to be reporting OK. I dont have any errors in the reports that I submitted.
HOWEVER, only 6 of the 7 employees appear on the ATO reporting centre and another 2 have incorrect Gross payments and Tax witheld amounts.
I do NOT have any ETP's for the year and have also processed a zero pay run for those employees affected with no joy. I have also updated to the v19.2.1
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We are a small business with only 7 employees (2 being directors who I wish to do payment summaries the 'old fashion way\"). I commenced STP about a month ago and all seemed to be reporting OK. I dont have any errors in the reports that I submitted.
HOWEVER, only 6 of the 7 employees appear on the ATO reporting centre and another 2 have incorrect Gross payments and Tax witheld amounts.
I do NOT have any ETP's for the year and have also processed a zero pay run for those employees affected with no joy. I have also updated to the v19.2.1
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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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MYOB Payroll Activity Report does not agree to ATO Payroll Reporting Centre","moderationData":{"__ref":"ModerationData:moderation_data:587857"},"body":"
We have the same problem! I ran the ATO STP verification report last night and compared against MYOb and all good. All I've done today is update to the latest version and run todays payroll, and somehow the STP report is now LESS than it was last night and there is so much data missing!! I suspect something not quite right with the Compliance update!!
We have the same problem! I ran the ATO STP verification report last night and compared against MYOb and all good. All I've done today is update to the latest version and run todays payroll, and somehow the STP report is now LESS than it was last night and there is so much data missing!! I suspect something not quite right with the Compliance update!!
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I have run our verification report and found the following;
All correct except two employees who were terminated this financial year but prior to commencing STP are not showing up on the ATO verification report. When I deduct their figures, everything else matches between MYOB and the ATO.
Do I need to remove their termination dates and do a zero $ pay run for the two employees to get their figures to the ATO?
I have run our verification report and found the following;
All correct except two employees who were terminated this financial year but prior to commencing STP are not showing up on the ATO verification report. When I deduct their figures, everything else matches between MYOB and the ATO.
Do I need to remove their termination dates and do a zero $ pay run for the two employees to get their figures to the ATO?
Thanks
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Yes doing a $0 pay for terminated employees will create an update event and push their figures through to the ATO.
Cheers
Tracey
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If you're correct, I hope we get it sorted quickly!
I think my problem may be more complicated than yours.
If you're correct, I hope we get it sorted quickly!
I think my problem may be more complicated than yours.
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Keep in mind, (which you have probably already realised), the ATO report splits out categories of payments. Gross on the ATO does not include allowances, lump sum payments, pAYG withholding, etc. They are all totaled seperately, whereas MYOB gross includes everything.
Keep in mind, (which you have probably already realised), the ATO report splits out categories of payments. Gross on the ATO does not include allowances, lump sum payments, pAYG withholding, etc. They are all totaled seperately, whereas MYOB gross includes everything.
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I have found the same thing. Have 7 employees, no terminated ones or anything. Went to the payroll processing centre & 3 of our employess have 0.00 under gross payments. There is a figure under the PAYG withholding though. They are all in the same payroll category & I've checked it & it has been assigned to gross payments for ATO reporting. Any ideas why their figures are missing? Am on hold with support, but not getting far.
I have found the same thing. Have 7 employees, no terminated ones or anything. Went to the payroll processing centre & 3 of our employess have 0.00 under gross payments. There is a figure under the PAYG withholding though. They are all in the same payroll category & I've checked it & it has been assigned to gross payments for ATO reporting. Any ideas why their figures are missing? Am on hold with support, but not getting far.
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Try running a $0 pay for the employees with missing amounts and see if it pushes their correct figures through. You may have to wait for your STP report to appear because of the heavy load on ATO servers today
Try running a $0 pay for the employees with missing amounts and see if it pushes their correct figures through. You may have to wait for your STP report to appear because of the heavy load on ATO servers today
Cheers
Tracey
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Interesting turn, I've just checked the STP payrun summary report that was lodged today & all the figures are in there, including the missing ones, against the correct people. So it seems that maybe they have gone through correctly?
I don't know, I'm confused. Seems like a great idea, this STP, but maybe there's some ironing out to be done.
Interesting turn, I've just checked the STP payrun summary report that was lodged today & all the figures are in there, including the missing ones, against the correct people. So it seems that maybe they have gone through correctly?
I don't know, I'm confused. Seems like a great idea, this STP, but maybe there's some ironing out to be done.
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