Forum Discussion

Contributing User

2 years ago

Offline Payroll Processes No Journal Entries

Hello

My Accountright Plus data file v2023.4.1.8 runs completely offline from "Local Library". Apart from Payroll, I was not using the online features of the software.

For STP I have subscribed to Online Payroll to process a couple of pays.

To keep the figures right in Myob, I have been simulateously running the payroll in AccRight for the last month.

They appeared to be working with no errorrs. It was not asking at the end to log onto the ATO.

But I have just noticed there are no payroll journal entries for the last 2 pays. In fact there is no record in AccRight for the last 2 pays at all. It's like they vanished.

I have looked at the forums and see mention of a "No Reporting Specification hotfix" for similar payroll issues but dont see a recent version and Im not sure its the right fix.

Questions:

(A) Suggestions to fix no payroll journal entries?

(B) Is there a way to export transactions from Online Payroll to Accountright?

Any help appreciated.

Sean_DC
Former Staff
2 years ago
Hi lenardb01

Thank you for posting.

Previously we encouraged customers to go online to be in STP phase 2 as per ATO's requirement. This may be the reason you're not able to see it completely since in STP phase 2 there is already a report of all your pays that you can access anytime. I would suggest that you look into this Help Article Getting ready for STP Phase 2 for more information.

You mentioned that you have an Online Payroll. Is this an MYOB Product or do you report your Payroll using a different program?

Please feel free to post again. I'm happy to assist further.

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.
- lenardb01
  Contributing User
  2 years ago
  Hello
  
  Its Myob Simple Payroll or Cloud Payroll through the Apps Myob website to comply to STP2.
  
  My most pressing issue is why wont my Myob record payroll journal entries when performing a Payroll run when offline.
  
  Len
  - Sean_DC
    Former Staff
    2 years ago
    Hi lenardb01
    
    If your file is offline, please download this hotfix tool (right-click on this link, copy the link address, and paste it to a new window) and update your file by following the steps given below:
    
    1. Extract the contents of the zip file to the desktop.
    
    2. Right-click the AccountRight_Hotfix.exe application and choose Run as Administrator.
    
    3. Browse to a file or drag a file onto the tool.
    
    4. Make sure you have a backup of the file and Apply the fix.
    
    5. Try processing the payroll again and let us know how you go on.