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DJ33's avatar
DJ33
Member
9 months ago

Payroll access changed to read only after update. User profile still has full access

Hi All,   After the last update I am on read only for payroll. My user setting still shows read and write. I have logged out and back in a few times, but nothing has changed
Earl_HD's avatar
Earl_HD
MYOB Moderator
9 months ago

Hi DJ33,

We haven't had any other reports of this issue after the update. It might just be a cache. Could you try clearing your AccountRight cache? That usually fixes issues like this. Clearing the AccountRight Cache 


If the problem persists, please contact our team for further assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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