Forum Discussion

PJC's avatar
PJC
Experienced User
3 years ago

Payroll Reporting Centre Not Loading

Hi, I get an error message when trying to access the Payroll Reporting Centre. Can you please advise how I can again access. Regards, PJC   It reads:   Something went wrong at our end Sorr...
ChrisMYOB's avatar
ChrisMYOB
Former Staff
3 years ago

Hello PJC 

 

Are you able to please send a console log when the error pops up. I have linked our Help Article which will give instructions on how to get the console log. 

Once you have done that, are you able to please try logging into the web browser version of AccountRight at app.myob.com in your Google Chrome browser and see if the same issue happens?

Please let me know how you go.

  • PJC's avatar
    PJC
    Experienced User
    3 years ago

    Hi Chris,

     

    Diagnostic Log attached.

     

    The web browser version works.

     

    Regards

    PJC

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