Forum Discussion

LifestyleAdmin's avatar
2 months ago

Payroll Reporting Centre

Can't access MYOB payroll reporting center. 
Enter in email and password and then select account, go to type in password again comes up with message something wrong. 

3 Replies

  • Jemar_C's avatar
    MYOB Moderator

    Hi LifestyleAdmin,


    Thank you for your post, and welcome to the community forum!


    I can see that you are getting an error message stating "Something went wrong" when trying to access the Single Touch payroll reporting center. May I know if you are using an Accountright or MYOB business?


    If you are using MYOB Business, have you tried to use a different browser or a private window? You may also try clearing your cache and cookies. If you are using Accountright, please try clearing cache.


    Feel free to write a post if you still need further assistance.





    • Will_H's avatar
      MYOB Moderator

      THanks for confirming LifestyleAdmin ,

      I've transferred your post to the AccountRight - Payroll board.

      I wasn't sure if you were using Desktop or Browser, so I've marked your post as both.  Can you confirm which you're using?

      (I won't be able to assist personally as I'm not current on these products, but I know someone else will be able to assist.  )