Forum Discussion

rose6's avatar
rose6
Contributing User
7 months ago

POST TERMINATION PAYSLIP SHOWING INCORRECT ANNUAL LEAV

Post termination of employee we have been asked to audit and print payslips of terminated employee.  The annual leave balance on the payslips is not displaying correctly.  Final payslips are still showing balances for annual leave even though we have audited and employee has been paid correct entitlements. Is this a set up of myob issue?  Very important that I get this rectified ASAP.  I don't want to have to waste time proving that myob accrued leave entitlements correctly at time of employment - post termination of employee. 

 

  • belindahowie's avatar
    belindahowie
    Partner
    7 months ago

    I reported a the issue last week. As at today I've had no response. MYOB can you please address this issue...

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      7 months ago

      Hi rose6 and belindahowie,

       

      Thank you for reaching out, and my apologies for the delay in getting back to you both. Your patience and understanding are greatly appreciated.

       

      This can be a complex issue that requires a more thorough examination. To assist you accurately, we suggest that you examine the entitlement detail report and generate a monthly report to see the difference. This will help you obtain the balance and align it with the pay slip. Furthermore, it's important to review the employee's balance under the entitlement in the card file. This step will aid in identifying and pinpointing the root cause of the discrepancy in the annual leave balance.

       

      Please let us know if you need further help. We're here to assist.

       

      Cheers,

      Princess