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Shella_A's avatar
Shella_A
MYOB Moderator
11 months ago

Re: Authorised a super payment twice

Hi JE2478,

 

If the payment’s still pending, you have to contact your bank to stop it. Since you’ve mentioned it’s not authorised yet, you can just leave it. Check this link for more info about super payment status. However, it’s hard to say exactly what’s going on without more details, so jump onto our live chat team via our virtual assistant MOCA or send us a support ticket via MyAccount, and we’ll sort it out together.

 

 

Regards,

Shella

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