Set up payroll runs in advance
I'm about to go on leave and would like to set up the pay runs in advance so that when away, I don't have to login while on holiday. Does MYOB have the functionality to allow me to pay superannuati...
Forum Discussion
Hi Copycat,
Thanks for posting. Indeed, you can set up a pay run for a future date in the system. However, the date you record it will be the one that shows up.
For super payments, they can't be future-dated. Once you authorise a super payment, it gets processed right away, even if you've entered a future date. If you want to authorise it later, just click 'No' and leave it for now. You can authorise the payment later from the 'Manage Payments' window.
Remember, to make sure your payments reach the funds on time, authorise your super payments in AccountRight at least 5 business days before they're due. You can find more details in the articles 'Do a Pay Run' and 'Make superannuation payments'.
Feel free to post again anytime you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Kind regards,
Shella
Hi Shella,
Thank you for your answer. Based upon your response, I decided to process the pay runs using the web interface on my iPhone whilst away. Having now returned, two things have become obvious:
- The ID number for each of those transactions has not been incremented and so I now have three pay runs with exactly the same ID number – frustrating. This seems like a bug with the Internet interface as the ID numbers have since incremented when I have used the software on my PC after my return from OS.
- The last of those pay runs processed while overseas was dated 20/05/24, has the superannuation payment still showing as "processing payment," as does the subsequent superannuation payment dated 3/06/24 which was processed after my return. This can't be right, surely??
I went online to discover that the help files and suggest that if a superannuation payment is showing as "processing payment" for more than five business days then I should contact MYOB. but I can't find where to raise a support ticket. Last time I called MYOB I sat in a queue for over an hour – who has time for that?
Any suggestions greatly appreciated.
Kind regards, Ann
