2 months ago
STP filing through MYOB
Our MYOB subscription ended in October 2023 and we have been using another program since. So far we have been able to finalize the STP in the new program we are using, but realized that the figur...
We dont have copy of ARL file. How we can get the ARL file for filing STP.
Hi q4accounting,
I'm sorry to hear about the error message you received when trying to finalize. Since you have a copy of your read-only file, you can create a backup using that file and proceed with what gavin12345 suggested.
Additionally, you can try logging in to the file using your file's admin credentials as userID and try to go through the process using that. You can also reach out to our virtual assistant, MOCA, on our website, or you can request support via myaccount.myob.com. If MOCA can't help, you'll be automatically directed to our live chat team.
Thanks,
Genreve