Forum Discussion

sconquest's avatar
sconquest
User
27 days ago
Solved

STP report not balancing

When reconciling the Payroll Summary to the STP reporting an individual category "other leave" does not balance and total payments does not reconcile.  However taxable income does balance & this cate...
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  • Princess_R's avatar
    Princess_R
    6 days ago

    Hi sconquest

     

    Welcome to the Community Forum!

     

    I see you're having some trouble with your STP report not balancing. It can be a bit tricky, but let's try to sort it out. Firstly, it's important to cross-check your payroll reports. Make sure your payroll activity and payroll register reports match. If they don't, it usually means a manual adjustment has been made. If the payroll register is incorrect, you'll need to correct the pay history figures on the card. If the payroll activity is incorrect, you'll need to enter a payroll transaction and manually remove the manually entered value from that employee’s card. Also, compare both reports to your year-to-date (YTD) verification report to figure out which one is accurate. Once you've nailed down the correct report, make those manual adjustments to the pay history or run a new pay run to get everything squared away on the reports.

     

    Feel free to get in touch if you need more help.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator

Hi sconquest

 

Welcome to the Community Forum!

 

I see you're having some trouble with your STP report not balancing. It can be a bit tricky, but let's try to sort it out. Firstly, it's important to cross-check your payroll reports. Make sure your payroll activity and payroll register reports match. If they don't, it usually means a manual adjustment has been made. If the payroll register is incorrect, you'll need to correct the pay history figures on the card. If the payroll activity is incorrect, you'll need to enter a payroll transaction and manually remove the manually entered value from that employee’s card. Also, compare both reports to your year-to-date (YTD) verification report to figure out which one is accurate. Once you've nailed down the correct report, make those manual adjustments to the pay history or run a new pay run to get everything squared away on the reports.

 

Feel free to get in touch if you need more help.

 

Cheers,

Princess

sconquest's avatar
sconquest
User
6 days ago

Princess

 

All of this has already been done and there is no change.

I do not understand why the taxable income agrees on STP and Payroll summary but the Gross does not.

For each individual employee the information is correct.

I submitted finalised as is, as there is no issue with the actual payroll data.

The other leave in STP report is not correct, but is correct on the individual employees.