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kim_cottrell's avatar
kim_cottrell
Trusted Cover User
4 years ago

STP reporting incorrect

OK, what am I missing? Client has cash flow problems so directors pays have been recorded and filed but not paid through bank. Accountant said to reverse unpaid pays. This has been done and each i...
  • Tracey_H's avatar
    Tracey_H
    4 years ago

    kim_cottrell 

     

    Hi Kim

     

    After you reversed all the unpaid pay transactions did you process a $0 pay with payment date as 30 June? If not, can you try that as it might be the dates of the reversed transactions that is messing up the YTDs in STP. Wait until that report has been accepted before checking the YTD verification report again.

     

    If that doesn't work, do the Payroll Activity and Payroll Register reports match? 

     

    Please let me know how you go with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff

kim_cottrell 

 

Hi Kim

 

After you reversed all the unpaid pay transactions did you process a $0 pay with payment date as 30 June? If not, can you try that as it might be the dates of the reversed transactions that is messing up the YTDs in STP. Wait until that report has been accepted before checking the YTD verification report again.

 

If that doesn't work, do the Payroll Activity and Payroll Register reports match? 

 

Please let me know how you go with this.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

kim_cottrell's avatar
kim_cottrell
Trusted Cover User
4 years ago

Good morning Tracy,

Reversal pays were processed at the same date as the originals, all in June 21.

A nil pay was recorded for all staff at 30 June - note, STP report for this has 4 staff not 5 in payrun.

All STP lodgements have been accepted by ATO.

Payroll Activity Summary and Payroll Register reports match.

Not sure whereto go now with this.

 

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    4 years ago

    kim_cottrell 

     

    Hi Kim

     

    Thanks for that information. Can you send me screenshots of the Payroll Activity, Payroll Register and YTD verification report by private message?

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