super payments not being paid into account
We have been payment through Myob Super for over 12months. Recently my staff member questioned the amount in their account vs their payslips. We have made payments, these are shown as completed and...
Forum Discussion
Hi TDDP,
Thank you for your post.
It does seem strange that this fund is returning partial contributions, however, only the fund will be able to provide the reason as to why they're refunding these amounts. I would advise your employee to contact their fund to see why these amounts are being refunded.
If you require further assistance once you've gathered all the details and to re-process some super amounts - please do reach out.
