Superannation Payment Incorrect Amount
Hi, I was reconciling the superannuation account for May 2023 & I noticed an error where the payment had been processed before reversals of incorrect pays. We have 6 employees, payrun for the 11/...
Forum Discussion
Hi LPC1,
Thanks for posting,
I'm sorry to hear about your difficulties regarding the reversals of super payments. My understanding is that you currently have 3 reversals for this period that haven't been processed yet. What we could do in this case is to create the reversal of the incorrect values, regardless of when these reversals were recorded these will still negate the values of the incorrect super payments. If my understanding is incorrect, please send us screenshots that will point out the issue and we'll help further. Here is the help article Reversing and reprocessing superannuation payments that will give you more information regarding the process.
We look forward to your response.
Cheers,
Genreve
Please see attached MYOB Screen Shots
Unfortunately I no longer process the wages but in charge of the bookkeeping & found this error.
Hi LPC1,
Thanks for the response and the screenshots sent.
Unfortunately, there is no way around this. We will need to reverse incorrect payments to correct the errors. Once all incorrect payments are reversed, we could then reconcile the accounts. I would suggest speaking with the one in charge of processing wages and reversing them to correct this.
We appreciate your patience. Let us know how we can help further.
Cheers,
Genreve
