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LPC1's avatar
LPC1
Contributing User
2 years ago

Superannation Payment Incorrect Amount

Hi, I was reconciling the superannuation account for May 2023 & I noticed an error where the payment had been processed before reversals of incorrect pays.   We have 6 employees, payrun for the 11/...
LPC1's avatar
LPC1
Contributing User
2 years ago

Unfortunately I no longer process the wages but in charge of the bookkeeping & found this error.

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi LPC1, 

 

Thanks for the response and the screenshots sent. 

 

Unfortunately, there is no way around this. We will need to reverse incorrect payments to correct the errors. Once all incorrect payments are reversed, we could then reconcile the accounts. I would suggest speaking with the one in charge of processing wages and reversing them to correct this. 

 

We appreciate your patience. Let us know how we can help further. 

 

Cheers, 

Genreve 

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