Forum Discussion

IFMsolutions's avatar
IFMsolutions
Experienced Cover User
15 hours ago

Superannuation - Late Payments

We paid our employee superannuation contributions for April 2026 on 19 May 2026. 

 

The amount was deducted from our business account immediately; however, 10 days later the payment is still showing as “In Progress” in MYOB. (29/5/26) 

 

Under the new rules, employers will need to pay employees’ super contributions at the same time they pay their salary or wages so that the contributions reach the employees nominated account within 7 business days.

 

If an employer doesn’t pay super contributions on time, additional charges apply. Late payment of super may also breach the Fair Work Act or an applicable award or enterprise agreement. 

 

As it stands, the delay between deduction from our account and receipt of contributions by employees’ super funds is unacceptable. This is a serious issue and needs to be resolved urgently.

 

What will be the expected processing timeframe after 1 July 2026 from the date funds are deducted from our account to the date contributions are received by employees’ super funds?

 

Can MYOB confirm whether it will accept responsibility for any penalties, interest, or other charges resulting from late superannuation payments?

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    11 hours ago

    Hi IFMsolutions,

     

    You’ve explained the concern clearly, and it’s a valid one to be watching closely. The 10 business days timeframe doesn’t include weekends or public holidays. Based on the dates you’ve shared, the payment would most likely be expected to complete and reach the fund next week. If it hasn't reached the fund by then, feel free to contact our team so they can check what's going on with the payment. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    On the 1 July Payday Super changes and the 7 business day timeframe, there’s more info on this relevant Community Forum post. It’s worth having a look there and checking Mike_MYOB’s response, as that covers the latest guidance around the new timing expectations.

     

    Cheers,

    Doreen