Forum Discussion

Lisa_123's avatar
Lisa_123
Experienced Cover User
3 years ago
Solved

Superannuation Payments Been refunded

Hi All,   Recently I have had refunds coming back from Super companies. I was unaware as to why as everything in MYOB seemed to be complete and correct. Super companies also had no idea why. After ...
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi Lisa_123,

     

    Thank you for your post and bringing this to our attention. 

     

    So that I can investigate further, could you please send me a private message with your serial number + business file name this relates to? 

     

    In regards to the recently returned contribution, please use the below help article to guide you through the process of resubmitting the payment through Pay Super:

     

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi Lisa_123,

 

Thank you for your post and bringing this to our attention. 

 

So that I can investigate further, could you please send me a private message with your serial number + business file name this relates to? 

 

In regards to the recently returned contribution, please use the below help article to guide you through the process of resubmitting the payment through Pay Super: