Forum Discussion

Permathene's avatar
Permathene
Cover User
3 years ago

Supperannuation contribution

Sperannuation contribution is not being picked up while processing payroll from 27/7/22, suddenly stopped showing in payslips

  • Komal_S's avatar
    Komal_S
    3 years ago

    HI Permathene 


    Please go to Payroll Categories>>Superannuation>>Superannuation Guarantee and check if the employee is still linked to this category as accrual can be dropped off from the payroll category if the employee is accidentally unticked? If yes, please open the super fund for this employee and ensure "Pay Super using AccountRight" is ticked.

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    HI Permathene 


    Please go to Payroll Categories>>Superannuation>>Superannuation Guarantee and check if the employee is still linked to this category as accrual can be dropped off from the payroll category if the employee is accidentally unticked? If yes, please open the super fund for this employee and ensure "Pay Super using AccountRight" is ticked.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.