Forum Discussion

Jumanji's avatar
Jumanji
Contributing User
2 years ago
Solved

We have not received 1c withdrawal from our bank account and the 6 digit verification code for pay super sign up

Good evening Team,   We have not received the 1c withdrawal from our bank account and the 6 digit verification code for pay super sign up.  It has been three days now.   What do we do ? Quarterly...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi Jumanji 

     

    Thanks for these details.

     

    May I know when did you sign up for Pay Super? As per checking, the 6-digit verification code has been sent on the 4th of October 2022. 

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi Jumanji 

 

Thanks for your post and Welcome to MYOB Community Forum.

 

To further assist you with this, please send me a private message with the following details:

 

  • Serial number
  • Name of primary contact and email address
  • Business name
  • Last 4 digits of the BSB and Account number of the nominated bank account

 

Best regards,

Doreen

Jumanji's avatar
Jumanji
Contributing User
2 years ago

Serial Number: 3120

Name of primary contact - Ketan 

Email: ji**

Business name: Carnegie Vets Pty Ltd

 

 

Thank you in advance.

Ketan

 

*Post edited due to sensitive information provided through public post. ^DP

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi Jumanji 

     

    Thanks for these details.

     

    May I know when did you sign up for Pay Super? As per checking, the 6-digit verification code has been sent on the 4th of October 2022. 

     

    Best regards,

    Doreen

    • Jumanji's avatar
      Jumanji
      Contributing User
      2 years ago

      Dear Doreen,

       

      Thank you for checking for me.  You're absolutely correct.  Found the October transaction.

       

      Thank you for helping me.

       

      Ketan. aka Jumanji.

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        2 years ago

        Hi Jumanji 

         

        Thanks for updating us.

         

        Glad to hear that you were able to find the 6-digit verification code. Please feel free to post again if further assistance is needed. 

         

        Best regards,

        Doreen