Forum Discussion

CameronM's avatar
CameronM
User
10 months ago
Solved

2FA & Authenticator - Trust this Device not working

Hello,   When logging into MYOB via 2FA (email authentication) using the MYOB AccountRight App on a desktop computer, I select 'Trust this device for 30 days.'  The next day I am prompted to re-ent...
  • Princess_R's avatar
    Princess_R
    10 months ago

    Hi CameronM 

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

     

    Generally, there are a couple of things that might be affecting this setting, and this can be found in this Help Article, Trust this device for 30 days , which has detailed information to assist with this.

     

     

    Are we able to solve your concern? If YES, please click on "Accept as Solution". If not, please feel free to reply to this post, and we are more than happy to assist.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
10 months ago

Hi CameronM 

 

Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

 

Generally, there are a couple of things that might be affecting this setting, and this can be found in this Help Article, Trust this device for 30 days , which has detailed information to assist with this.

 

 

Are we able to solve your concern? If YES, please click on "Accept as Solution". If not, please feel free to reply to this post, and we are more than happy to assist.

 

Cheers,

Princess