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PBCaccounts's avatar
PBCaccounts
User
2 months ago
Solved

Backup in progress - please re-set

Hi,

 

Would you please help me by re-setting my MYOB access.  

 

I have the received the following message:

 

Backup in progress

This company file is currently backing up.  

You can sign in once the back up is complete.

 

Thank you.

JD

 

  • Earl_HD's avatar
    Earl_HD
    2 months ago

    Hi PBCaccounts,

    Thanks for your post, and welcome to the Community Forum!

    Upon reviewing your account, it seems that the issue has already been resolved. However, if you are still experiencing this problem, please inform me so that we can investigate further on your behalf.

    Looking forward to your response. 
    Regards,
    Earl 

3 Replies

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi PBCaccounts,

    Thanks for your post, and welcome to the Community Forum!

    Upon reviewing your account, it seems that the issue has already been resolved. However, if you are still experiencing this problem, please inform me so that we can investigate further on your behalf.

    Looking forward to your response. 
    Regards,
    Earl 

  • JCC27's avatar
    JCC27
    Experienced Cover User
    2 months ago

    I have had the same message for the last 3 days! I need to use the program. PLEASE FIX THIS, MYOB!

    PBCaccounts wrote:

    Hi,

     

    Would you please help me by re-setting my MYOB access.  

     

    I have the received the following message:

     

    Backup in progress

    This company file is currently backing up.  

    You can sign in once the back up is complete.

     

    Thank you.

    JD

     

     

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 months ago

      Hi JCC27,

      Thanks for your post. I've made adjustments on the backend that should resolve this issue. Please let me know if you are still experiencing any problems.

      Looking forward to your response.
      Regards,
      Earl