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JasmondInfo's avatar
JasmondInfo
User
3 months ago

Can't login - backup in progress

Hi,

 

Our backup seemed to go fine yesterday, but this morning we can't login, it is saying "The company file is currently backing up. You can sign in once the backup is complete."

 

Anyone know how to fix this please?

 

Thanks in advance!

 

***Called MYOB - They fixed it over the phone***

1 Reply

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi JasmondInfo,

    Thanks for your post, and welcome to the Community Forum!

    My apologies for the late response. We're pleased to hear that you've resolved this with our phone support. Feel free to reach out again if you have any more questions, and we'll be happy to assist you.


    Regards,
    Earl