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LindyMH's avatar
LindyMH
Experienced Cover User
2 years ago

VPN Issues

Hi

I am wondering if anyone else is having issues when their VPN is on accessing MYOB.

I have never had any issues but the last couple of days I've been running my VPN and MYOB continues to say it can't connect and to retry.  It starts off ok, but then i have issues and as soon as I turn the VPN off, MYOB reconnects.  We travel overseas quite often and I need the VPN to work so I can access MYOB.

Any help would be appreciated.

Cheers

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  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator
    2 years ago

    Hi LindyMH 

     

    Thanks for your post.

     

    To fix VPN connection problems, you can try restarting your VPN client, resetting your network settings and you can also change the VPN server location. You may check for updates, and contact your VPN provider's support team for assistance.

     

    If the issue persists, you may need to troubleshoot your network configuration or hardware.

     


    Please don't hesitate to post again if you need help in the future.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth