Payroll bank fee transactions not automatically matching to payroll details
Hi,
When the two previous payroll transactions were paid to a new employee the Payment Method was indicated as Electronic. After the payroll was submitted it was corrected and changed to Cheque.
How do we match the bank feed to the payroll transaction?
Thankyou
Michelle
Hi mkapm,
Thank you for your response.
Once you've processed wages for your employees and conducted a manual bank transfer, the bank feed transaction will automatically be allocated against that payroll transaction. In your case, there's a new employee whose payment method was mistakenly set up as electronic. Consequently, this won't appear under the match transaction window because it's allocated to the electronic account set up from the linked accounts >> bank accounts for electronic payments.
To match these electronic payments in the bank feeds, you'll need to either create an electronic payment or reverse the payment transactions.
Kindly check this link, which may provide information related to your inquiry.
Feel free to respond or create a post again if you need further assistance.
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Cheers,
Princess
