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TraceyR's avatar
TraceyR
Contributing Partner
2 months ago
Solved

Query Nil Pay Cheques after Sending an Update Event

Is it correct that AccountRight creates Nil/Void pay cheques for each employee when an STP Update Event has been submitted?

I sent an update event yesterday (by clicking the button) and now I have a void pay cheque for each employee dated yesterday as well.

  • Doreen_P's avatar
    Doreen_P
    2 months ago

    Hi TraceyR,

     

    Thanks for your response.

     

    That's always been the case when you are sending an update event through STP and when you check the pay slips, nil pay slips are also there. However, there is no option to delete it as those pay slips will stay there.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hi TraceyR,

     

    Thanks for your post.

     

    You are absolutely correct! When sending an update, there will be a nil transaction to all included employees. Also, if you will notice, there is only one day date on that transaction which confirms that it is an update event. You may refer to the screenshot below.

     

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

    • TraceyR's avatar
      TraceyR
      Contributing Partner
      2 months ago

      Thanks for your reply Doreen.  Has this always been the case when sending an Update Event? This is the first time I've noticed the nil pay cheques sitting in the list of payslips still to be emailed.  I'll need to remember to go and manually remove these for my clients.  

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        2 months ago

        Hi TraceyR,

         

        Thanks for your response.

         

        That's always been the case when you are sending an update event through STP and when you check the pay slips, nil pay slips are also there. However, there is no option to delete it as those pay slips will stay there.

         

        Feel free to post again anytime if you require further assistance. 
         
        If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

         

        Best regards,

        Doreen