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Alex_Int's avatar
Alex_Int
Experienced User
2 years ago

Re: Super payments not processing but paid

I am experiencing this issue, but have had no contact from MYOB. It has been longer than 5 business days since the payments were debited from my bank account, but they're still saying 'processing' on MYOB.

 

https://community.myob.com/t5/MYOB-Business-Essentials-Payroll/Super-contributions-still-processing/td-p/766767

 

Was a solution found to this problem previously, and if so are you able to advise me?


Thanks,

Alex

1 Reply

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  • Hi Alex_Int

     

    I'm happy to look into this for you, can you please send me a private message with the following information:

    • Serial number 
    • Your full name and email address 
    • Date of payment 
    • Payment amount