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MichelleS3's avatar
MichelleS3
Contributing User
11 months ago

Returned Super Payments how do I find out who it belongs to.

Hi guys

 

I have some super that has been returned, how do I find out who it belonged to?

 

Thanks

 

Michelle

3 Replies

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  • Karadoc's avatar
    Karadoc
    Experienced Cover User

    I usually go through my super Accrual by fund report and find the amount which has been returned. It usually stands out as they are all differant amounts.


    MichelleS3 wrote:

    Hi guys

     

    I have some super that has been returned, how do I find out who it belonged to?

     

    Thanks

     

    Michelle


     

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, MichelleS3 

     

    Thanks for your post.

     

    As mentioned by Karadoc, you can check the Super Accrual by Fund report to see whose super has been returned. In addition to that, we can also check it on our end. You may send us a private message with the following details:

     

    • Serial number
    • Name of primary contact and email address
    • Business name
    • Amount of the returned super

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, MichelleS3 

     

    We want to follow up on the requested details to further assist you with your concern. If you are still experiencing the issue, please don't hesitate to reply or send us a private message and we'll be happy to assist.

     

    Best regards,

    Doreen