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esna's avatar
esna
Experienced Cover User
2 years ago

STP 2 PAY RUN NOT APPEARING IN BANK RECONCILIATION

I have processed my pay run in the new STP browser.

The pays appear on the cards but does not appear on the bank account general ledger account to enable matching with the bank feed???

what have i done wrong???

 

 

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  • Hi esna 

     

    Thanks for your post. Check the Pay from account for those pay transactions, you can do this in either the desktop or browser. In the browser go to Banking>>Find transactions>>Source Journal: Payroll>>you can click on the reference no to open the transaction. In the desktop you can go to Find transactions or Transaction Journal>>Payroll.

     

    If the Pay from account is the electronic clearing account you will need to process the Prepare electronic payments transaction.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.