Hi TODonnell and ElkaS
The service that facilitates our superannuation payments has been re-enabled, as such, super payments are being processed.
- If your super payment was refunded you will need to reverse and re-process that payment.
- If the payment was not refunded you don't need to do anything.
- If the super payment was deducted twice and refunded, record a Spend money for the second withdrawal and a Receive money for the refund
With regard to the message asking for a second authoriser. Our teams are investigating this, in the meantime, you can simply click ok and ignore it and the payment will be processed.
Please let me know if you need further help.