Forum Discussion

Arul's avatar
Arul
Experienced User
5 years ago
Solved

Unable to send payroll data to ATO

Hi, I am unable to send payroll  data to the ATO and the error message is "Navigation to the webpage was canceled".   Pleae let me know if anyone have similar issue and possible solution.   Rega...
  • Theresa_D's avatar
    Theresa_D
    5 years ago

    Hi Arul 

     

    Thank you for your post.  There have been a few other cases of this error message. We apologise for the inconvenience, we’re looking into the cause right now and realise how important it is to resolve it as quickly as possible.

     

    I will let you know when there is a workaround or resolution. Thanks for your patience. 

Arul's avatar
Arul
Experienced User

Hi Theresa,

 

We tried all but no sucess.

 

Thanks.

Arul's avatar
Arul
Experienced User
5 years ago

Hi Theresa,

 

Ony two days left to start a new year but STP is totally knocked down us a peg.

 

Last three weeeks I have been seeking for the soluton but could not contat MYOB through phone (minimum waiting - holding time is three to four hours). No e-mail address to contct their technical team.  No postal address to send our concern.

 

Our IT consultnts charges are more than the cost of MYOB!  

 

I think it is the time (indication) to move out from MYOB.

 

Regards,