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andrew18's avatar
andrew18
Contributing User
2 years ago

Tax code not recognised between web and huxley version

I upload invoices by batch using the Huxley Sign-in method.

If I need to amend these invoices, when I use the webpage I encounter an error saying Selected tax code does not exist.

I have tried using other tax codes, but it doesn't work.

 

Any ideas?

 

 

Screen Shot 2022-06-16 at 15.58.52.png

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi andrew18, 

     

    Thanks for your post. Can you please go to the Accounting tab > Manage linked accounts > Sales tab > Please tick 'I charge Freight on Sales' and set a linked account. Once you've done this can you save the invoice ? 

    • andrew18's avatar
      andrew18
      Contributing User
      2 years ago

      Hi Melisa

      This only worked when I set the freight to an account on the very first invoice.

      After that, the 2nd invoice I tried to save and duplicate did not allow me to save the duplicated invoice due to the tax code error.

      I tried unlinking the freight account and setting it up again but the selected tax code error message came up again.

      • andrew18's avatar
        andrew18
        Contributing User
        2 years ago

        I think the invoice where it didn't save, did not have the tax set on the freight field. This is why it didn;t save I am assuming.

        But it was not visible for me to actually set a tax code for the freight field...